Effective Date: December 01, 2025

1. Company Identification

This website is operated by Italven Solution LLC.
Address: 108 W 39th Street, Ste 1006, New York, NY 10018
Phone: +1 888-975-4825
Email: [email protected]

By accessing our website, submitting a form, or purchasing any of our products, you agree to be bound by these Terms & Conditions.

If you do not agree, please do not use our website.

2. Acceptance of the Terms

By browsing this site, creating an account, submitting information, or placing an order, you acknowledge that:

You have read, understood, and accepted these Terms & Conditions.

You are at least 18 years old and legally able to enter into a contract.

You will comply with all applicable laws and regulations.

3. Permitted Use of the Website

You may use this website only for lawful business purposes, including:

Viewing our catalog

Requesting quotes

Placing orders

Contacting customer service

You are prohibited from:

Providing false, misleading, or fraudulent information

Attempting to harm, disrupt, or hack our website

Uploading malicious files, software, or scripts

Copying, scraping, or reproducing website content without permission

Misusing contact forms or communication channels

Any violation may result in restricted access or legal action.

4. Products and Services

Italven Solution LLC provides:

Office supplies

Cleaning products

Promotional and customizable items

Bulk and corporate orders

All products shown on the website are subject to:

Availability

Supplier inventory

Market conditions

Submitting a quote request does not create a binding contract until the order is confirmed in writing by our team.

5. Pricing and Payments

Prices may vary depending on:

Product availability

Quantity ordered

Customization requirements

Market fluctuations

Shipping location

We reserve the right to update prices at any time without prior notice.

Payment Terms

Payments may be processed through secure third-party providers such as Stripe or bank transfer.

By making a payment, you also agree to the terms of those payment providers.

6. Shipping and Delivery

We coordinate deliveries within the United States. Delivery times depend on:

Product type

Order volume

Stock availability

Shipping carrier performance

Once a package is transferred to the carrier, any delays caused by third-party logistics, weather, or transportation issues are outside our control.

Customer Responsibilities

Customers must ensure:

Correct and complete delivery address

Availability to receive the shipment

Inspection of goods upon delivery

7. Returns, Refunds & Cancellations

Returns

We accept returns only for:

Defective products

Incorrect items

Damaged goods (not caused by misuse)

Requests must be submitted within the time frame provided at the moment of purchase.

Non-Refundable Items

The following items cannot be returned unless defective:

Customized or personalized promotional products

Special orders or bulk productions

Refunds

Approved returns will be refunded through the original payment method.

8. Intellectual Property

All content on this website—including logos, product descriptions, images, text, graphics, branding, and design—is the exclusive property of Italven Solution LLC.

You may not reproduce, distribute, modify, or use any content without written authorization.

9. Limitation of Liability

Italven Solution LLC is not responsible for:

Website interruptions or technical errors

Loss of data or system failures

Indirect or consequential damages

Profit loss or business disruption

Delays caused by shipping carriers

Errors arising from user-submitted information

The information on this website is provided for general purposes and may change without notice.

10. Third-Party Links

Our website may include links to third-party platforms such as shipping partners or payment processors.
We are not responsible for:

Their content

Their privacy practices

Their terms of use

Users interact with third-party websites at their own risk.

11. Privacy & Data Protection

Personal information collected through the website is handled in accordance with our Privacy Policy.
By using this website, you agree to the processing of your data as described there.

12. Modifications to the Terms

Italven Solution LLC reserves the right to update or modify these Terms & Conditions at any time.
The latest revision date will be displayed at the top of this document.

Continued use of the website after changes implies acceptance.

13. Governing Law & Jurisdiction

These Terms & Conditions are governed by the laws of the State of New York, without regard to conflict-of-law principles.

Any dispute shall be resolved exclusively in the competent courts located in New York, USA.

14. Contact Information

For questions regarding these Terms & Conditions, please contact us:

[email protected]
+1 888-975-4825
108 W 39th Street, Ste 1006, New York, NY 10018