Effective Date: December 01, 2025
1. Who We Are
Italven Solution LLC (“we,” “our,” or “the Company”) is committed to protecting your personal information and respecting your privacy.
Company Address: 108 W 39th Street, Ste 1006, New York, NY 10018
Phone: +1 888-975-4825
Email: [email protected]
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.
2. Information We Collect
We collect the information necessary to provide our services, process orders, and maintain communication with our clients. This may include:
Information You Provide to Us
Full name
Email address
Phone number
Billing or shipping information
Company name (optional)
Product inquiries or quote requests
Any information submitted through contact forms
Automatically Collected Information
When you visit our website, we may automatically collect:
IP address
Device type
Browser type
Pages visited
Cookies and usage data
Cookies are used for functionality and performance. Analytics or marketing cookies will only be used with your consent.
3. How We Use Your Information
We use the personal information we collect for the following purposes:
To respond to inquiries or provide quotes
To process and fulfill orders
To send transactional or service-related communications
To improve website functionality and user experience
To maintain the security and integrity of our website
To send promotional messages only with your consent
To manage and update our internal CRM (GoHighLevel)
Legal bases supporting these uses include:
Performance of a contract
User consent (marketing and optional communications)
Legitimate business interests (security, fraud prevention, analytics)
4. Third-Party Service Providers
We may share your data only with trusted service providers who assist us in delivering our services, strictly under confidentiality obligations:
GoHighLevel – CRM, forms, email, and SMS
Stripe – Payment processing
Hosting Providers – Such as GoDaddy, Hostinger, Namecheap, or Cloudflare
Shipping and logistics partners – For product delivery
These providers process data only on our behalf and according to our instructions.
5. Data Transfers
Some of our service providers may be located outside the United States. When such transfers occur, we implement appropriate safeguards, including contractual protections, to maintain the privacy and security of your information.
6. Data Retention
We keep your information only as long as necessary to fulfill the purposes described in this policy.
We may retain certain records to comply with legal obligations (e.g., billing, accounting).
If you request deletion of your information, we will delete or anonymize it unless retention is required by law.
7. Your Privacy Rights
Depending on your state of residence (e.g., California under CCPA/CPRA), you may have the right to:
Access the personal data we hold
Request correction of inaccurate data
Request deletion of your data
Opt out of the sale or sharing of personal information (we do NOT sell your data)
Request information on categories of data collected and disclosed
Withdraw consent where applicable
To exercise your privacy rights, contact us at:
[email protected]
+1 888-975-4825
We will respond in accordance with applicable privacy laws.
8. Cookies and Tracking Technologies
We use essential cookies for website functionality.
Analytics, marketing, or tracking technologies will only be activated after obtaining your consent through our cookie banner.
You can manage or disable cookies at any time through your browser settings.
9. Marketing Communications
We will only send promotional emails or SMS messages if you have given us permission.
You may unsubscribe at any time by:
Clicking “Unsubscribe” in any email
Replying “STOP” to SMS messages
Contacting us directly
10. Data Security
We take reasonable administrative, technical, and organizational measures to safeguard your information, including:
SSL encryption
Firewalls
Access controls
Monitoring for vulnerabilities
While no system is 100% secure, we work to ensure robust protection of your data.
11. Children’s Privacy
Our services are not directed to individuals under 18 years of age.
We do not intentionally collect personal information from minors.
If such data is identified, we will delete it promptly.
12. Changes to This Privacy Policy
We may update this Privacy Policy occasionally.
The “Effective Date” at the top indicates the latest version.
Your continued use of our website constitutes acceptance of any changes.
13. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, contact us:
[email protected]
+1 888-975-4825
108 W 39th Street, Ste 1006, New York, NY 10018
We deliver dependable office, cleaning, and promotional supply solutions to help your business stay organized, productive, and ready for what’s next. Quality service and trusted support—every step of the way.
+1 888-975-4825
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